Social Media Director: a five legged sheep? I was interviewed by my friend Noam Kostucki about the viability and profile of someone who can help bring social mediainto an organization. The answer obviously depends on the remit and the organization itself, but it brought out some interesting points. What profile? What roles & responsibilities? I [...]
Tag Archives | community management
Social Media Marketing Nuances – Making a difference across platforms
As brands get hip to social media, I have seen a few organizations take the inevitable shortcuts. These shortcuts can include outsourcing community management (at a more radical level), ignoring the weekend, moderating unwanted comments, or simply not engaging in a conversation. It can also mean trying to automate the community relationship across the multiple [...]
Google+: Can you launch a G+ social network if you are not social+?
Being social is key to winning the social media game The first week of “beta” testing of the new Google+ social network is nearly finished and the debate is raging as to whether Google+ will succeed. On the heels of a few interesting conversations and reading up on some posts, I can see that there [...]
Community Management: Constructing your Social Media strategy by interest
Getting social must be a company-wide project As companies scramble to identify or hire community managers, I often wonder about the criteria that are being drawn up. There is still much confusion on the role of the community manager. More emphatically, though, I wonder to what extent that community manager has been empowered to create a [...]
Community Manager – Who is she?
The Community Manager — A necessary stepping stone for social media? Having attended and spoken at a number of conferences* on the subject of the Community Manager, I thought I would resume what I believe are the key takeaways. It is clearly a “trending” topic in France where there are still many companies that have [...]
Need a coach for your brand ? – Part 2 : DNA, Identity, Reputation: The brand as an obvious “social” landmark ?
Today, existing on the web is a real business challenge. With the endless flow of information and the multiplication of screens and sources, being visible on the web has become a vital issue : brands must adapt. Some have been able to do so ; however, most do not know how to tackle the issue. To accompany brands in this process, the proposal of a new service: Brand Coaching. Part 2 of a 3 part article: The brand as a social landmark? Taking the brand down to the granular level of social marketing.
Need a coach for your brand ? – Part 1 : Why is the brand a key success factor on the web ?
Today, existing on the web is a real business challenge. With the endless flow of information and the multiplication of screens and sources, being visible on the web has become a vital issue : brands must adapt. Some have been able to do so ; however, most do not know how to tackle the issue. To accompany brands in this process, the proposal of a new service: Brand Coaching. Part 1 of a 3 part article: Leveraging the strength of a brand on the web.
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Welcome to The Myndset
Branding & Digital Marketing. Professional speaker, consultant, podcaster & author of "The 5e's of Marketing." At The Myndset, we believe in putting the Y back into business. On a personal level, I love the Philadelphia Flyers, Grateful Dead and acoustic guitar as well as my gorgeous family. For good measure, I type at 70 WPM.
How to know when a comment is posted on a Facebook fan page?
Having spoken to a number of ‘players’ in the digital space, I was very disappointed to hear that there was no way to stay up-to-date easily on who’s talking on your Facebook fan page(s). However, thanks to my handy Google search, GOOD NEWS! It turn out that the service DOES exist. Enter NutshellMail. Nutshellmail will push you via a customized mail, all in a nutshell the latest activities on a number of your different social media networks.