This interview is with RJ Friedlander, CEO and Chairman of ReviewPro, a sophisticated Ratings & Reviews platform for hotels, helping them to manage their online reputation and improve customer intelligence. RJ has a long history of digital in business and understands deeply the new economy as well as the challenges of implementing such open ratings & review systems in business. Come listen to RJ’s insights — truly worthwhile for all industries, not just tourism.
For those of you who are regular listeners, you will find a new jingle at the beginning of the show, courtesy of my friend, Pierre Journel, author of the Guitar Channel. I invite you to take a spin!
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